Shipping Policy

Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

 

For all orders in the United States.

Shipment processing time: All orders take 3 to 7 business days to be shipped.

We ship from Monday through Friday using USPS, UPS, and FedEx.

Orders are not shipped on weekends or holidays.

HD Stencils LLC does not guarantee exact delivery dates.

COVID-19 INTERNATIONAL NOTICE:

The impact of COVID-19 is causing local, state, and national governments around the world to issue work and travel restrictions daily, which are impacting the ability for carriers to meet their standards of service. Most carriers have already removed their guaranteed delivery service, and many have declared Force Majeure in anticipation of the delivery delays that are affecting shipping timeframes. We expect most packages to arrive and are seeing deliveries occurring within 6 to 10 weeks from the original ship date. Delays are being further compounded by the increased demand despite the reduced capacity available for transportation due to flight cancellations by passenger and cargo planes. This is causing a high instance of claim filings for lost parcels that are in fact delayed.

What Does This Affect:
Any packages shipped internationally on or after March 2020 until further notice.

Due to the dynamic nature of the ongoing COVID-19 situation, information is subject to change.

Additional delivery delays can occasionally occur due to weather conditions, customs processing, etc.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost

The United States Postal Service First Class Package 3 -9 days - Free Shipping
UPS Next Day Air Saver - *Calculated

* UPS Next Day Air Saver delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur due to weather conditions.

Shipment to P.O. boxes

HD Stencils ships to addresses within the U.S.

Only USPS ships to P.O. boxes in the united states. 


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.

Damages

If you received your order damaged, please contact the shipping carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping

 

For all orders outside the United States.

Shipment processing time: All orders before 3:00 pm EST are shipped the same day or the next business day. 

We ship Monday through Friday. 

Orders are not shipped on weekends or holidays.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method 

HD Stencils does not guarantee exact delivery dates. Orders outside of the United States are experiencing increased delivery delays.

COVID-19 INTERNATIONAL NOTICE:
The impact of COVID-19 is causing local, state, and national governments around the world to issue work and travel restrictions daily, which are impacting the ability for carriers to meet their standards of service. Most carriers have already removed their guaranteed delivery service, and many have declared Force Majeure in anticipation of the delivery delays that are affecting shipping timeframes. We expect most packages to arrive and are seeing deliveries occurring within 6 to 10 weeks from the original ship date. Delays are being further compounded by the increased demand despite the reduced capacity available for transportation due to flight cancellations by passenger and cargo planes. This is causing a high instance of claim filings for lost parcels that are in fact delayed.

What Does This Affect:
Any packages shipped internationally on or after March 2020 until further notice.

Due to the dynamic nature of the ongoing COVID-19 situation, information is subject to change.

Additional delivery delays can occasionally occur due to weather conditions, customs processing, etc.

 

Customs, Duties, and Taxes

HD Stencils LLC is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, duties, taxes, etc.).

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.

Damages

If you received your order damaged, please contact the shipping carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.